The following terms and conditions apply to all site visitors, customers, and transactions at www.walter-hagen.com. Please review these provisions carefully before accessing or using our website. By using or placing an order with Walter Hagen®, you agree to be bound by these conditions.
Intellectual Property
The Walter Hagen® name, logo, brands, products, content, designs, images, graphics and other intellectual property are owned by Walter Hagen LLC and its affiliates. All materials contained on this site are protected by trademark, copyright, or other intellectual property laws. Unauthorized use or duplication is prohibited.
Accuracy of Information
We make efforts to ensure all pricing, product details, and descriptions on our website are accurate. However, errors may occur. We reserve the right to correct any pricing, typographic, or product information errors. If a product listed at an incorrect price is ordered, we may cancel and refund that purchase.
Product Availability
Inventory availability is not guaranteed. Out-of-stock items can be replenished, so feel free to check back. We may discontinue products at any time without notice. Colors, styles, and designs may vary slightly from what is pictured.
Pricing
All prices listed are in U.S. dollars unless otherwise noted. We reserve the right to adjust pricing at any time without notice. Total charges including taxes, shipping, duties, and discounts will be shown prior to placing your order.
Promotions & Discounts
Promotional codes are non-transferable, cannot be sold or auctioned, and cannot be combined with other offers unless otherwise noted. Discounts are only redeemable online at www.walter-hagen.com. We reserve the right to modify or end promotions at any time.
Sales Tax
Online purchases are subject to applicable state and local sales tax based on your shipping address and any local tax laws. Taxes are calculated automatically during checkout.
Payment Processing
We accept Visa, MasterCard, American Express, Discover, PayPal, and select other payment methods. All charges are processed through secure encryption for your security. By submitting your order, you authorize and agree to charges to your payment instrument as outlined in these terms.
Order Tracking
You will receive an order confirmation email with details and tracking info once your order ships. Shipping timeframes vary based on items ordered and shipping destination. Rush processing or expedited shipping can be requested for an additional fee.
Returns / Exchanges
Unused products can be returned within 30 days of receipt for a full refund or exchange. Items must be returned in original condition with tags still attached. Customized, engraved, or special ordered items may have different return policies.
Shipping Policies
We offer standard shipping via FedEx or UPS to all 50 states. Expedited and rush shipping options are available at checkout for an extra cost. Shipping costs will be calculated based on items, destination zip code, and delivery speed.
Customs & Duties Fees
International customers are responsible for all applicable customs duties, taxes, and fees levied by destination country. We have no control over these charges and cannot predict what they may be. Please check with your local customs office for questions.
Product Care & Use
Please follow all included care instructions for proper washing, use, and maintenance of Walter Hagen® products. Damage from improper wear, use, storage, or negligence may void the warranty. Only use products for their intended purposes.
Warranty Information
Walter Hagen® apparel and gear include a limited manufacturer’s warranty against defects in materials and craftsmanship. Normal wear and tear from regular use is not covered. Misuse, abuse, or failure to follow care instructions will void the warranty.
Consent to Communications
By registering with our site or shopping with Walter Hagen®, you consent to receiving email and other communications as outlined in our Privacy Policy. You can opt out of non-essential communications at any time.
Account Security
Password access to your WalterHagen.com account is your sole responsibility. Do not share your password or account access. Immediately notify us of any unauthorized account use. We cannot be held liable for damages arising from unauthorized account access.
Indemnification
You agree to defend and indemnify Walter Hagen® from any claims, damages, liabilities and costs arising from your use of our site, products, or violation of these terms. We reserve the right to assume exclusive defense in any matter otherwise subject to indemnification.
Disclaimers
Walter Hagen® provides all information, products, and services “as is” without warranty of any kind, either expressed or implied. We disclaim any implied warranties of merchantability, fitness for particular purpose, title, or non-infringement to the fullest extent permitted by law. No advice given by Walter Hagen® shall create any warranty.
Limitation of Liability
Walter Hagen LLC and its affiliates will not be liable for any incidental, consequential, or indirect damages arising from use of our website or purchase of products, including loss of property, revenue, profits, use, or data.
Modifications
We may modify these terms at any time and post revisions on our website. You are responsible for reviewing and complying with any changes. Continued use of our site or purchase of products after changes are posted constitutes acceptance of the updated terms.
Governing Law
These terms shall be governed by the laws of the State of Minnesota. Any disputes arising from these terms, our website, or products shall be settled in Hennepin County, Minnesota.
Thank you for taking the time to review Walter Hagen’s terms and conditions. By accessing this website or completing orders, you agree to be legally bound by the above policies. Contact us with any questions or concerns about these terms.